Heather Overton

Director of Administration

Heather oversees business and management operations and is responsible for coordinating all human resources and accounting functions. She joined JAI in 2009 as a business development assistant. Her familiarity with both the firm and its clients has proven an invaluable asset.


  • Associate of Arts in social and behavioral sciences, Pellissippi State Community College
  • Bachelor of Arts in psychology, University of Tennessee

Community Involvement & Affiliations

  • Heather is an active community volunteer, working with educational organizations and other nonprofits.
  • Green Magnet Academy Parent Teacher Association, vice president
  • Green Magnet Academy Leadership Team
  • Pellissippi State Community College Board of Trustees Emeritus
  • Knoxville Association of Women Executives (KAWE), former member
  • United Way of Greater Knoxville Investment Committee, former member
Contact Heather

What is your favorite aspect of being on the JAI team?

Being part of a gloriously quirky work family that challenges me daily – in a good way!