
Principal, Director of Administration
Heather oversees business and management operations and is responsible for coordinating all human resources and accounting functions. She joined JAI in 2009 as a business development assistant. Her familiarity with both the firm and its clients has proven an invaluable asset.
Education
- Associate of Arts in social and behavioral sciences, Pellissippi State Community College
- Bachelor of Arts in psychology, University of Tennessee
Community Involvement & Affiliations
- Heather is an active community volunteer, working with educational organizations and other nonprofits.
- Green Magnet Academy Parent Teacher Association, past vice president
- Green Magnet Academy Leadership Team, past member
- Knoxville Association of Women Executives (KAWE), past member
- United Way of Greater Knoxville Investment Committee, past member
- Pellissippi State Foundation Board of Trustees, emeritus member
- Holston Middle School PTO, member
- VIP Knoxville 50 Under 50, 2025
Contact Heather
What is your favorite aspect of being on the JAI team?
Being part of a gloriously quirky work family that challenges me daily – in a good way!





